Privacy Policy

SyncSkills Pty Ltd (ABN 48 672 884 472) operates the website https://syncskills.com.au ("SyncSkills", "we", "us", "our"). We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

We collect personal information that you voluntarily provide when you: enrol in a course, book a consultation, subscribe to our newsletter, submit a contact form, or interact with our website.

This may include: your name, email address, phone number, payment information (processed securely via Stripe), employment history, educational background, and any other information you provide.

We also automatically collect certain information when you visit our website, including: IP address, browser type, pages visited, time spent on pages, and referring URL.

We use your personal information to: deliver educational programs and services, process payments, communicate about your enrolment, send relevant career resources and updates (with your consent), improve our website and services, and comply with legal obligations.

We will never sell your personal information to third parties.

We use the following third-party services to operate our business: Stripe (payment processing), Resend (transactional email), Google Analytics (website analytics), Vercel (website hosting), and Supabase (database). Each of these services has its own privacy policy governing the use of your data.

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Payment information is processed securely through Stripe and is never stored on our servers.

You have the right to: access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, opt out of marketing communications at any time, and lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

We use cookies and similar technologies to improve your experience on our website. See our Cookie Policy for more details.

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: operations@syncskills.com or write to: SyncSkills Pty Ltd, Melbourne, VIC, Australia.